Policy

We highly appreciate your trust, that is why we have elaborated this Confidentiality Policy for the legal provision of retention of your confidential personal data.

This document describes our policy of collecting, processing, retaining, transferring and using your personal information and personal data through emc.sytecs.com.ua website.

Definition of terms

Website is the aggregate of web pages available in the internet that are combined both in content and in navigation under a single domain name emc.sytecs.com.ua.

Administration of the website is the authorized employees of the company who act on behalf of the emc.sytecs.com.ua Website and SYTECS-PRO LLC, arrange and carry out the processing of personal data, as well as determine the purposes of processing of personal data, the composition of personal data subject to processing, actions or operations carried out with personal data.

Personal data are any information directly or partially related to a certain or determined individual person (a subject of personal data).

Processing of personal data is any action (operation) or the aggregate of actions (operations) carried out with the use of automation means or without them with personal data, including the collection, registration, systematization, accumulation, retention, clarification (update, amendment), exception, use, transfer (spread, provision, access), depersonalization, blocking, deletion, destruction of personal data.

Confidentiality of personal data is the requirement, which the Administration or other authorized employees who gained the access to the personal data should compulsorily comply with, not to allow their spread without the consent of a subject of personal data or the availability of another legal excuse.

User of the website is a person who has the access to the Website with the help of the internet and uses the Website.

Cookies are a small fragment of the data which is sent by a web server and retained on the user’s computer, which a web customer or web browser sends on to the web server in HTTP-request each time when he/she/it attempts to open the page of the relevant website.

IP-address is a unique web host address in a computer network built according to the IP protocol.

General provisions

This Confidentiality Policy establishes the procedure of receiving, retaining, processing, using and disclosing the Users’ personal data (the user’s personal data are filled in by a User during the registration or in the relevant contact forms on the Website).

The owner of the Website and the person responsible for retention of the personal data is:

SYTECS-PRO LLC
USREOU 39502439

25A Dehtiarivska str., building Г, Kyiv, Ukraine.

Your use of the Website means the agreement with this Confidentiality Policy and the terms of processing of personal data.

In case you disagree with the terms and conditions of the Confidentiality Policy, You should stop using this Website.

This Confidentiality Policy is applied to the Website emc.sytecs.com.ua only. The Administration does not control and does not bear responsibility for the websites of the third parties that a User may go to using the links available on the Website.

The Administration of the Website does not check the fidelity of personal data provided to the Website by a User.

Registering on the Website and entering the personal data and/or providing these data otherwise and/or performing any actions within the Website and/or using any part of the Website, You definitely agree with the terms and conditions of this Confidentiality Policy. You as a User provide SYTECS-PRO LLC with the right to receive, retain, process, use and disclose the users’ personal data under the terms of this Confidentiality Policy.

This Confidentiality Policy does not regulate and the Administration of the Website does not bear responsibility for reception, retention, processing, use and disclosure of the users’ personal data to the third parties that are not owned or managed by SYTECS-PRO LLC and individual persons who are not the employees, even if a User has received the access to websites, goods or services of these persons with the help of the Website or the mailout.

You admit that in case of negligent attitude to the safety and protection of your personal data and authorization data the third parties may receive the unauthorized access to the user account and personal and other data. SYTECS-PRO LLC does not bear responsibility for the losses incurred because of this access.

A letter of notification sent to the User’s e-mail address specified during the registration or a notification in contact forms on the website that your data that You entered to the form have been sent to the Administration will be a sufficient notification of inclusion of Your personal data to the SYTECS-PRO LLC database.

What personal data may be collected

According to the principle of refusal of unnecessary information collection and data saving, we collect the personal data on the Website only when it is necessary for the Users to achieve their goals and/or if you provide us with them voluntarily.

When entering your personal data or commercial information (for example, e-mail addresses, names, addresses), you provide these data exclusively on a voluntary basis. By entering such personal data, you give your consent to their collection, processing or use for communication with you, for processing contracts or protection legal business interests, or for the purposed specified by you. The data will not be collected, processed or used for any other purpose. You may revoke your consent at any moment in future by sending us the relevant letter to the e-mail address specified on the Website as the contact one.

We collect the personal information, namely, name, contact telephone number, e-mail address, name of the company, city/town (region) of location of the company. In addition, we may collect another information:

  • Cookies files in order to define the user’s browser and provide the services dependent on this, for example, data retention in a basket between the sessions;
  • User’s IP-address in order to show the advertisement and to keep a register of the User’s  activity;
  • information on resource work errors initiated by a User;
  • User’s behaviour on the website.

All the information is collected by us as is and is not amended in the process of data collection. The information may be collected additionally with the help of Google Analytics, Tag Manager and AdWords and Facebook and LinkedIn resources.

How we use the confidential information

The Administration uses the information collected for the following purposes:

Provision of our services and customer care. In order to provide you with a service or goods that we offer on the Website, we communicate with you on use of the services, answer your inquiries, as well as communicate for other purposes of customer care.

Personalization. In order to adapt the content and the information which we want to send in the mailout or to render on the Website, as well as otherwise to personalize your experience when using the Website.

Advertisement. To show you the advertisement in Facebook, LinkedIn and Google networks (or their partners) on the basis of Your interests on the Website, to improve our systems of advertisement and determination so that we could show the relevant announcements, as well as to determine the efficacy and coverage of advertisements and services.

Marketing and promotion. For marketing and advertising purposes, such as sending the news and information bulletins, special offerings and advertising actions, or in order to contact You otherwise regarding the goods or information, which, in our opinion, may spark Your interest, including the information on goods and services of the third parties.

Analytics. Collection of metric indicators for a better understating of how the Users gain the access to the Website and use it; estimation and improvement of the Website and elaboration of new goods and services.

Compliance with legal requirements. In order to fulfil legal duties, both within our joint business transactions, and for other business management purposes.

Access to the database

We do not transfer the personal data to the third parties, with the exception of the cases stipulated below.

Agreeing with this Confidentiality Policy, You provide the Administration with the right to disclose your personal data to the third parties that provide SYTECS-PRO LLC with the services, including, but not limited, processing of payments, delivering parcels. The third parties may use the information only in case if they provide SYTECS-PRO LLC with the services and solely that information which is necessary in order to provide a service.

We may share the data received through our Website with:

  • our advertisers and advertising networks that need the data in order to choose and place the announcements currently important for You and other Users. We do not disclose the personal data that may identify you, to our advertisers, but send them the aggregate information on the Users.
  • analytics and search system providers that help us to improve and optimize our Website.

The disclosure of the personal data without the consent of a User or his/her authorized person is also permissible in the cases established by the law and only in the interests of the national security, economic well-being and human rights, in particular, but not limited to:

  • under the well-grounded requests of state authorities that have a right to submit applications and receive such data;
  • in case if, in the opinion of SYTECS-PRO LLC, a User infringes the terms of this Agreement and/or other contracts and agreements between SYTECS-PRO LLC and a User.
Your rights and data protection

Your rights include the following:

  • to receive the information on the resource responsible for retention of the data on You;
  • to correct the data retained incorrectly;
  • to delete the data that are not necessary any more under the condition that they are not subject to the compulsory retention;
  • at any time to revoke the consent to the processing and using of personal data provided by You personally which is not required by a binding legal rule or directly required for execution of existing contractual arrangements. In order to do this, send us an electronic mail with this requirement to our contact e-mail address specified in contacts on the Website.

At Your request, we will inform you in written form and according to the current legislation whether we retain any your personal data, and, if yes, what exactly data.

As a rule, children and persons under 18 should not transfer their personal data to us without the consent of their parents or legal guardians. We do not require the personal data from children and we confirm that we do not collect the personal data of children on purpose and do not use these data in every way; neither do we disclose them to the third parties.

Internet is an open, global platform. Because of the environment in which the Internet works and risks related to this, any transfer of the data is performed by you at your own risk. We have taken the considerate precautionary measures in order to provide the safety of your data. The personal data, which you entered on HTML pages (contact forms) and which we retain, are transferred to the Administration in encrypted form (SSL – Secure Socket Layer) through the open data network.

We process the personal data as long as it is necessary for the purpose (purposes) for which they have been initially collected, after that the data will be deleted or transferred to the archive facility, except for the cases when it is necessary to continue their processing so that we could comply with the legal obligations taken by us, or for other judicial and legal purposes. If you are our customer or potential customer, we will process the personal data up to three years since the collection time, unless other term comes out from the purpose of data processing.

Online payment safety

We co-operate with Verified by Visa and MasterCard® SecureCode ™ security services to provide the most up-to-date security system for online payments.

The 3D-Secure service provides maximum protection of online payments. This security system was developed by the VISA and MasterCard payment systems.

3D-Secure is an online payment security verification that is automatically activated when each user makes an electronic payment. To withdraw the desired amount of money from your account, you should enter the code that is contained in an SMS message sent to the phone number that is assigned to a certain bank card.

Payments at this website are PCI DSS certified. This is the Data Security Standard recognized in the payment card industry. This standard was developed by international payment systems Visa and MasterCard, etc.

Paying for online services through payment systems that comply with the PCI DSS standard, users can be sure of the security of monetary transactions as well as the confidentiality of their personal data. All systems and payment services that interact with VISA / MasterCard cards are required to undergo annual certification and quarterly verification.

Final provisions

SYTECS-PRO LLC does not bear responsibility for the damage or losses incurred by a User or third parties as a result of misunderstanding or non-understanding of the terms and conditions of this Confidentiality Policy, instructions or directions on the procedure of use of the Website, regarding the procedure of data placement and other technical issues.

In case any provision of the Confidentiality Policy, including any offer, clause or part of thereof, is found to be contrary to the law or invalid, this shall not affect other provisions that are not contrary to the law, they shall remain in full force and be valid, and any invalid provision or the provision that cannot be fulfilled, without further actions of the Parties, shall be deemed to be amended, corrected to the extent in which it is necessary for provision its  validity and possibility of execution.

Any amendments, which the Administration makes to the Confidentiality Policy in future, shall be published on this page and, if needed, may be sent to you via e-mail. Please, visit the Policy page more often so that you did not miss the updates or amendments in our Confidentiality Policy. The Administration shall reserve the right to make amendments to the Confidentiality Policy at any times and for any reason. The date of the latest update of the Policy shall be specified in the Latest Update line at the end of this page.

Latest update

June 10, 2021

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